FlexyNode - Service Disruption – Multi-terabit DDoS Attack – Incident details

All systems operational

Service Disruption – Multi-terabit DDoS Attack

Resolved
Partial outage 30 %
Started 9 months agoLasted about 5 hours

Affected

Sites

Partial outage from 1:24 PM to 3:21 PM, Operational from 3:21 PM to 5:31 PM, Partial outage from 5:31 PM to 5:32 PM, Degraded performance from 5:32 PM to 6:30 PM

Website

Partial outage from 1:24 PM to 3:21 PM, Operational from 3:21 PM to 5:31 PM, Partial outage from 5:31 PM to 5:32 PM, Degraded performance from 5:32 PM to 6:30 PM

Gamepanel

Partial outage from 1:24 PM to 3:21 PM, Operational from 3:21 PM to 5:31 PM, Partial outage from 5:31 PM to 5:32 PM, Degraded performance from 5:32 PM to 6:30 PM

VPS Panel

Partial outage from 1:24 PM to 3:21 PM, Operational from 3:21 PM to 5:31 PM, Partial outage from 5:31 PM to 5:32 PM, Degraded performance from 5:32 PM to 6:30 PM

Game Servers

Partial outage from 1:24 PM to 3:21 PM, Operational from 3:21 PM to 5:31 PM, Partial outage from 5:31 PM to 5:32 PM, Degraded performance from 5:32 PM to 6:30 PM

GameNode 01

Partial outage from 1:24 PM to 3:21 PM, Operational from 3:21 PM to 5:31 PM, Partial outage from 5:31 PM to 5:32 PM, Degraded performance from 5:32 PM to 6:30 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Identified
    UTC
    Identified

    Bad traffic is being rerouted and the services seems to be online again.

  • Investigating
    UTC
    Investigating

    The issue appears to have returned. We will continue to closely monitor the network and apply adjustments where necessary.

  • Resolved
    UTC
    Resolved

    The issue appears to be resolved. We will continue to monitor all services closely to ensure that the problem is fully resolved.

    We will provide a full declaration of the incident at a later time.

  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    UTC
    Investigating

    We are currently facing a large-scale DDoS attack targeting our network, causing severe service degradation and partial outages.

    Our team is actively working to mitigate the impact with the resources available to us. This may take some time as we are deploying additional measures to stabilize the platform.

    There is no evidence of any data breach or unauthorized access.

    The impact is purely related to high traffic volume saturating the network.

    We will continue to provide updates as we make progress.

    Thank you for your patience while we work to restore service.